Shipping Policy
Our Standard Shipping Times are:
United States: 7 - 14 days
UK: 7 - 14 days
Europe: 7 - 14 days
*This doesn’t include our 1-4 day processing time.
We strive to ensure that your orders reach you, no matter where you are located, even in remote areas. However, please be aware that some exceptions and delays may occur.
Delivery Estimates
- Estimated Delivery Dates: Our delivery estimates are based on the shipment date and expected transit times.
- Potential Delays: Incorrect shipping addresses, severe weather conditions, customs procedures, and other unforeseen circumstances may impact delivery times.
- Customs and Duties: Import duties, taxes, and additional fees are not included in the product price or shipping charges and are the responsibility of the buyer.
FAQs
What if my order is delayed, lost, or stuck in transit?
All orders are shipped with insurance. If your order gets delayed, stuck at customs, returned, or lost during shipping, we apologize for the inconvenience. While we cannot control the postal service, we will send a replacement package with expedited shipping and full tracking if possible. Please refer to our refund and return policy for details on applicable situations.
Will I be charged customs fees and taxes?
Our prices are displayed in USD and do not include taxes. You may be required to pay import taxes, duties, and customs fees once your order reaches its destination, as determined by your local customs office. These charges are your responsibility and are not covered by us. We are not responsible for customs-related delays. For more information on potential charges, please contact your local customs office.
Important Notice
Due to the global pandemic, all carriers are experiencing delays. We are working diligently with our shipping partners to ensure your order reaches you as quickly as possible. We appreciate your patience and understanding during these challenging times and are grateful for your continued support and business. Thank you for choosing us.